New York – Knexus, the leading provider of integrated social media and rapid learning solutions for business, today announced a major upgrade to its current Commercial Edition.
The enhanced version enables companies to use the power of online social media and rapid learning to improve engagement with customers and partners, creating profitable conversations and increasing sales.“Social media’s impact reaches into many aspects of business, from how you sell to building and managing relationships with customers, from how you gain insight to how you inform and engage external stakeholders. We’re responding to our customers demands for a more open, listening, engaged and agile approach to business,”explained Sam Khan, Knexus Product Manager.
“We can fulfil these needs via the latest release of our Commercial Edition, which supports companies that want to align social media with driving commercial value to their business.”
New extended features of the enhanced Commercial Edition include:
– Innovative social media tools, allowing users to create secure collaboration and connections with customers & partners, identify sales leads & conversation targets, integrate social media from the web with the content on the platform, user driven preferences that can be aligned with your corporate segmentation to target content
– Comprehensive media management features, enabling users to watch on demand streaming videos, upload user generated content, subscribe to iTunes podcast feed, read documents and share & organize favourite media rich content
– Powerful analytics to gauge success and monitor ROI effectively
– Backend admin controls for administrator to manage the site, content, users, emails and reporting
Knexus Commercial Edition is available globally for deployment. Those interested can visit www.knexusgroup.com/products_editions_commercial or call +1 646 401 0147 (New York); +44 (0) 845 838 5316 (London). Current Knexus customers include Bupa, Dell, Ingram Micro, Johnson & Johnson, Nokia, Shell and Syngenta.