From ”Full-To-Empty” to ”Full-To-Full”: Car rental company changes refuel settlement

Carhiremarket.com, leading online price comparison for hired cars, is partner of the first Spanish rental car supplier that performed a customer-friendly change in refuelling settlements.

Filling up and ripping off – for a long time, this was the credo of many Southern European rental car agencies. But now, at least one car hire in Spain changed the refuelling regulation ”full-to-empty” that sparked indignation with many customers. The hired car supplier Solmar does now offer a fair refuelling settlement that resembles the one most British car hires use: The car is picked up and dropped off with a full tank.The otherwise popular regulation ”full-to-empty” supplies customers with a rental car that is filled up. For this service, suppliers demand an overpriced fee that ranges, depending on the car type, between 50€ and 90€ per filling which usually is twice or triple the normal price. The rental car can be dropped with an empty tank, but the usually contained heel will not be reimbursed. The loss of expenses is large and evokes annoyance on the customers’ part with good reason.

Therefore, carhiremarket.com sought for a change of this obscure refuel settlement and ran in open doors at the supplier Solmar. The new settlement can be seen by customers of carhiremarket.com at a glance – which is advantageous as customers know immediately which refuelling regulation and which resulting fees have to be faced. In the end, this will influence the customer’s choice in car rentals.

carhiremarket.com

carhiremarket.com is an independent price comparison website whereby customers can choose a car hire out of 24,000,000 offers from 130 suppliers and 90.000 stations in 178 countries and book directly. carhiremarket.com is connected with the most reputable car hire suppliers worldwide over an XML-reservation interface. The customers can reserve their desired car hire with only two steps and can specify their offer by filtering through price, car category, equipment, doors / passenger and supplier. In addition, the customer can immediately see which services are included in the offer. Another advantage:  Bookings can be made directly on the site. By exclusively negotiated rates with the car rental companies carhiremarket.com also guarantees special terms and prices. Furthermore, our trained call centre provides support to our customers with their online reservations and also with any other questions around the subject rental car. They are available by phone from Monday to Frida

y from 9 a.m. to 7 p.m. and Saturday from 10 a.m. to 6 p.m. -for free. The team care about concerns and booking procedures. From England you dial the toll free service-hotline 0800 098 82 20 and from USA and Canada the toll free number 001 888 816 5478. Short news also on Twitter: http://twitter.com/carhiremarket.

Sender Name:                    Freya Matthiessen

Sender E-mail:                  press@carhiremarket.com

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