Iceland’s Keflavik International Airport is preparing for the extra flight schedules that will begin over the following summer months in time for the influx of travellers. Airport staff has remained focused and positive throughout the past month after the airport was forced to close for a few days due to ash clouds from the volcanic eruption at Eyjafjallajokull.
The airport aims to continue its high standard of service after it was crowned as the ‘Best Airport in Europe’ by Airports Council International. Keflavik airport was highly commended for its overall passenger satisfaction in regards to courtesy and helpfulness of staff, connecting flights, atmosphere and cleanliness.
Director of Commercial Operations at Keflavik Airport, Gudny Johannsdottir, commented, “Airport facilities and passenger service have been improved tremendously over the past few years, and here at Keflavik Airport we intend to continue to work hard in order to retain our high standards and great service.”
In addition, the duty free shopping area within the airport hosts two restaurants, three cafes, a bar, bank and eighteen retail stores in total that sell a range of items from electrical goods to clothing, all at reduced prices. Confectionery items, liquor, cosmetics and tobacco are also widely available and three duty free shops are in the passenger waiting area.